Legal Document

jiabet Terms and Conditions

Please read these terms and conditions carefully before using the jiabet platform. By registering, you are considered to have accepted these terms.

Last Updated: January 2026 | Effective Date: 1 January 2026
Important Notice

These terms and conditions apply to the use of the jiabet website and all its services. If you do not agree with any of these terms, please refrain from using our platform. These terms may be changed at any time, and continued use of the platform after any change means you have agreed to the updated terms.

1 General Provisions

jiabet (hereinafter referred to as "platform", "we" or "site") provides an online gaming and casino service for players in Bangladesh. These terms and conditions form a legal agreement between jiabet and its users (hereinafter referred to as "member" or "you").

By accessing, browsing or registering on our platform, you agree to abide by these terms and conditions, our privacy policy and any other applicable policies. If these terms are displayed in both English and Bengali, the Bengali version shall apply.

jiabet operates as a safe and reliable platform following SSL encryption and fair play principles. All our games run on software from internationally recognised and certified providers.

2 Eligibility and Age Requirement

To register and participate on jiabet, the following eligibility requirements must be met:

  • You must be at least 21 years old or above.
  • You must not reside in any jurisdiction where online gaming is prohibited by law.
  • You must have full legal capacity — meaning you are of sound mind and legally capable of entering into a contract.
  • You are acting on your own behalf and not on behalf of or in the name of another person.
  • You do not have any previously closed or suspended account on jiabet.

For age verification purposes, jiabet may at any time request a valid identity document (national ID card, passport). jiabet reserves the right to restrict account activity until verification is complete. This service is only for those aged 21 and above.

3 Account Registration and Management

Each member may open only one single account. Opening multiple accounts under the same person's name is strictly prohibited. If jiabet detects multiple accounts, it reserves the right to immediately close all associated accounts and forfeit any deposited funds.

All information provided at the time of registration must be accurate, complete and up to date. Providing false information may result in account closure. If any information needs to be changed, the support team must be notified immediately.

  • It is your responsibility to keep your account login details confidential and secure.
  • If unauthorised use of your account is detected, contact our support immediately.
  • Transferring or selling your account to a third party is strictly prohibited.
  • Making deposits or withdrawals using another person's account is prohibited.

4 Deposit and Withdrawal Policy

jiabet supports the following payment methods: bKash, Nagad, Rocket and bank transfer.

Deposit Rules:

  • Minimum deposit amount: ৳200 (per method).
  • Deposited funds are generally credited to the account within a few minutes.
  • Using the correct reference number or transaction ID at the time of deposit is mandatory.
  • Deposits from a payment source that does not match the account name are not accepted.

Withdrawal Rules:

  • Minimum withdrawal amount: ৳800.
  • Standard withdrawal processing time: 15 minutes to 2 hours.
  • KYC verification must be completed before submitting a withdrawal request.
  • Withdrawals will only be returned to the payment method used at the time of deposit.
  • jiabet reserves the right to hold any suspicious withdrawal request for additional verification.

As part of its anti-money laundering (AML) policy, jiabet monitors all financial transactions. Additional documentation may be requested for unusual or suspicious transactions.

5 Bonus and Promotion Terms

jiabet offers various promotional offers. Each bonus is subject to its own terms and conditions.

Welcome Bonus:

  • A 120% bonus on the first deposit up to a maximum of ৳15,000.
  • Wagering requirement: 10 times (10x) — meaning you must wager 10 times the bonus amount.
  • Example: deposit ৳1,000 and receive ৳1,200 bonus — total balance ৳2,200.
  • Example: deposit ৳26,000 and receive ৳15,000 bonus — total balance ৳41,000.
  • If wagering is not completed within 30 days of the bonus being activated, the bonus will be cancelled.

General Bonus Rules:

  • Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
  • Each bonus can only be claimed once.
  • If a deposit is withdrawn after receiving a bonus, the bonus and any associated winnings will be cancelled.
  • jiabet reserves the right to modify, suspend or cancel any bonus programme at any time.
  • If bonus abuse is detected, the account may be closed.

6 Prohibited Activities

The following activities are strictly prohibited on the jiabet platform:

  • Fraud, manipulation or any form of dishonest conduct.
  • Playing games using bots, automated software or scripts.
  • Attempting to hack accounts, phish, or steal another member's information.
  • Using the platform for money laundering or any illegal purpose.
  • Creating multiple accounts to illegally take advantage of bonuses.
  • Colluding with other players to control outcomes.
  • Knowingly exploiting system errors or bugs.
  • Impersonating jiabet staff or representatives.
  • Distributing obscene, harassing or hateful content.

If evidence of involvement in prohibited activities is found, jiabet may immediately close the account, forfeit all deposits and winnings, and take legal action if necessary.

7 Betting and Gaming Rules

All games and bets on jiabet run on software from certified technology providers. Game outcomes are determined by a Random Number Generator (RNG), which ensures fair play.

  • Game results are final and not subject to appeal, unless a technical error is proven.
  • jiabet reserves the right to cancel any winnings paid out as a result of a technical error.
  • If an ongoing game is interrupted due to a network outage, the game state will be restored from the last saved data.
  • Maximum bet limits are set by the game provider and jiabet; these limits may change at any time.
  • For sports betting, bets will be settled after the event result is confirmed from official sources.

8 VIP and Loyalty Program

jiabet operates a loyalty program consisting of four VIP tiers. Players can advance to higher tiers through their regular activity.

  • Bronze: up to 0.2% weekly cashback.
  • Silver: up to 0.4% weekly cashback.
  • Gold: up to 0.6% weekly cashback.
  • Platinum: up to 0.8% weekly cashback.

Cashback is automatically credited to the account each week. VIP benefits may change at any time. If a VIP member's account is closed due to a breach of the rules, all VIP benefits will be cancelled.

9 Limitation of Liability

To the maximum extent permitted by applicable law, jiabet is not liable for the following:

  • Direct or indirect financial loss resulting from a member's gaming activity.
  • Loss caused by third-party network or software errors.
  • Loss arising from access to authorised or unauthorised third-party platforms.
  • Service disruptions caused by events beyond jiabet's control (Force Majeure).

The jiabet platform is provided on an "as-is" basis. We make every effort to ensure uninterrupted service, but we cannot guarantee a seamless or error-free service.

10 Account Suspension and Closure

jiabet may temporarily suspend or permanently close an account in the following circumstances:

  • Breach of any clause of these terms and conditions.
  • Providing false or incorrect information.
  • Fraudulent or suspicious activity.
  • Failure to complete KYC verification.
  • Order from a court, government authority or regulatory body.

A member may also request account closure at any time. Any valid balance remaining at the time of closure will be returned after appropriate verification, but active bonuses and associated winnings will be cancelled.

11 Privacy and Data Protection

jiabet places the highest priority on protecting members' personal information. For details on our data collection, storage and processing policy, please read our Privacy Policy.

  • Member information is never sold to third parties.
  • All data is kept secure using SSL encryption.
  • Information may be disclosed to regulatory authorities in accordance with applicable law.
  • Members may request to review or correct their stored information.

12 Responsible Gaming

jiabet believes gaming is an entertainment activity — not a source of income. We encourage members to play responsibly. This service is only for those aged 21 and above.

  • Set a spending limit for yourself and stick to it.
  • Never gamble with money you cannot afford to lose.
  • Avoid placing larger bets to try to recover losses.
  • Never let gaming interfere with your family or professional responsibilities.
  • If problematic gaming behavior is identified, activate self-exclusion through our support.

Visit our Responsible Gaming page to learn more about responsible gaming.

13 Dispute Resolution

For any complaints or disputes, follow the steps below:

  1. First, raise the matter through our 24/7 live chat.
  2. If the issue is not resolved via live chat, email [email protected] with the subject and supporting evidence attached.
  3. We will provide an initial response within 5 business days of receiving the complaint.
  4. Complex matters may take up to 30 days to resolve.

In disputes regarding game outcomes, the game provider's server logs will be considered final evidence. jiabet is committed to resolving all disputes fairly.

14 Changes to Terms & Conditions and Their Effect

jiabet reserves the right to amend, modify, or update these terms and conditions at any time. Members will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be considered as acceptance of the updated terms and conditions. We therefore recommend checking this page regularly.

If any provision of these terms and conditions is found to be legally unenforceable, the remaining provisions will remain in full effect. For any questions regarding these terms and conditions, please contact our support team.

jiabet is for persons aged 21 and above only. Play responsibly.