jiabet Privacy Policy

In this privacy policy, "jiabet", "we", "us", or "platform" refers to the jiabet.cam website and all services connected to it. "User", "you", or "your" refers to any person registered on or visiting the jiabet platform.

This policy applies to the following:

• Visiting and browsing jiabet.cam
• Account registration and login process
• Deposits, withdrawals, and financial transactions
• Gaming activity and betting operations
• Use of customer service and support channels
• Participation in promotional and bonus programs

We respect your privacy and are committed to protecting your personal information. This policy transparently explains what information we collect, why we collect it, and how it is used.

jiabet collects your information in various ways. Below is a detailed description of the information collected:

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name (first name and last name)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Username and password
• Nationality and country of residence

2.2 Identity Verification (KYC) Information

We may require identity verification for secure platform operation:

• Copy of national identity card or passport
• Proof of address document (utility bill or bank statement)
• Information confirming ownership of the payment method

2.3 Financial Transaction Information

When making deposits or withdrawals via bKash, Nagad, Rocket, or bank transfer, relevant transaction information is stored. This includes the transaction date, amount, and partial details of the payment method.

2.4 Technical and Device Information

Information collected automatically while using the platform:

• IP address and geographic location (at country or region level only)
• Browser type, version, and operating system
• Device identity and screen resolution
• Login time, session duration, and pages visited
• Information obtained from cookies and similar tracking technologies

2.5 Gaming Activity Information

Game activity on the platform, betting history, win and loss records, and VIP level information are stored. This information is used to provide a personalized experience and to manage responsible gaming programs.

2.6 Support Communication Information

When you contact us via live chat or email, the content and duration of that conversation are recorded.

jiabet uses your information only for specific, lawful, and transparent purposes:

3.1 Service Delivery and Operations

• Account creation and management
• Processing deposits and withdrawals
• Keeping gaming services active
• Providing bonuses and promotions
• Managing VIP programs

3.2 Identity Verification and Security

• Age verification (ensuring access for users aged 21 and above only)
• Preventing account fraud and fraudulent activity
• Detecting and preventing multiple accounts
• Complying with anti-money laundering (AML) regulations

3.3 Platform Development and User Experience

• Monitoring website performance and reliability
• Personalized game recommendations
• Improving interface and usability
• Resolving technical issues

3.4 Responsible Gaming Support

By analyzing gaming behavior data, we are able to identify problematic gaming patterns and provide support where needed.

3.5 Communication and Customer Service

• Sending important account-related notifications
• Responding to support requests
• Sending security-related alerts

jiabet uses industry-standard technical and organizational measures to protect your information.

4.1 Encryption and Data Security

All data transfers are secured using SSL (Secure Socket Layer) encryption technology. Advanced encryption methods are applied to stored data. Passwords and sensitive financial information are stored in hashed and encrypted form.

4.2 Server and Infrastructure Security

Strict access control measures are in place for managing our servers and databases. Only authorized personnel can access user information, and only to the extent necessary.

4.3 Data Retention Period

Relevant information is retained while your account is active. Even after an account is closed, certain information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention purposes.

jiabet does not sell your personal information to third parties for commercial purposes under any circumstances. However, information may be shared with third parties in the following limited situations:

5.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank), identity verification, and gaming platform operations. These partners operate under strict confidentiality agreements with us, and only the necessary information is shared with them.

5.2 Legal Obligations

Information may be required to be disclosed if legally obligated in the following cases:

• To comply with a court order or government directive
• To assist in the investigation of money laundering or terrorist financing
• At the request of law enforcement agencies investigating fraud or cybercrime

In such situations, we always strive to disclose only the necessary information and to notify the user where legally possible.

5.3 Business Changes

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases, we will provide users with advance notice.

Cookies and similar technologies are used on the jiabet website. Cookies are small text files stored in your browser that make using the platform easier.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website. Without them, it is not possible to maintain login sessions, ensure security, or complete payment processes.

6.2 Functionality Cookies

These cookies are used to remember your preferences (such as language settings), ensuring a better experience on each visit.

6.3 Analytics Cookies

We improve our services by analyzing platform usage statistics. Information collected from these cookies is analyzed in anonymous and aggregated form.

6.4 Cookie Controls

You can control or delete cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

jiabet ensures the following rights for its users over their personal information:

7.1 Right to Access Information

You can find out at any time what information we hold about you. To make this request, email us at [email protected].

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction. This can be done directly through account settings or via the support team.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your information. However, some information may need to be retained due to legal obligations, ongoing disputes, or security reasons.

7.4 Right to Object to Data Processing

You may object to certain types of data processing, particularly in the case of marketing communications.

7.5 Right to Data Portability

In certain circumstances, you may receive your information in a structured, commonly used format.

jiabet strictly provides services only to individuals aged 21 and above. We do not knowingly collect or process the personal information of any minor.

If we become aware that a minor has accidentally created an account, that account will be closed immediately and all associated information will be securely deleted.

If you believe a minor has created an account on jiabet, please notify us immediately at [email protected].

jiabet works with global gaming providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. As a result of this collaboration, certain technical and operational data may be transferred internationally.

For any international transfer of data, we ensure that the receiving party maintains an equivalent standard of data protection. We safeguard your data through contractual obligations.

jiabet may update this privacy policy from time to time. Changes may be due to:

• Changes in legal or regulatory requirements
• Addition of new services or technologies
• Improvements based on user feedback and suggestions
• Alignment with industry best practices

For significant changes, we will notify you via a notice on the website or by email. Continued use of the platform after changes will be considered as your consent to the updated policy.

The "Last Updated" date at the top of this page always indicates the current version of the policy.